August 30, 2017
Today, we deployed two more teams. Team Three, with six members, is en route to Missouri City Police Department, while Team Four, with five members, is en route to Aransas Pass Police Department. Both teams will be deployed for seven days.
Team Leader – Ronna McBroom, Randall County SO
Team Member – Stephany Gervsi, Amarillo Emergency Communications Center
Team Member – Sarah Hood, Amarillo Emergency Communications Center
Team Member – Lou Ann Humphrey, Amarillo Emergency Communications Center
Team Member – Carolyn Van Tassel, Amarillo Emergency Communications Center
September 1, 2017
Time: 7:30 AM
Update: The Aransas Pass deployed Team began their shifts this morning. Team Members Lou Ann Humphrey and Sarah Hood will be working the 6 PM to 6 AM shift, while Team Leader Ronna McBroom will be working a swing shift from 2 AM to 2 PM. Team Members Stephany Gervsi, and Carolyn Van Tassel will be working the 6 AM to 6 PM shift. There is still no electricity in the town, so a 10 PM curfew is in place. Cell phone service is also very limited.
Time: 7:30 PM
Update: The Team has fit right in with the PSAP. They are all very excited to be there and eager to help. Daily updates from Team Leader McBroom are going to come at 2 PM.
September 2, 2017
Time: 2:00 PM
Update: Team Leader McBroom advised that things are pretty busy. Part of the city is starting to get electricity and running water again. A lot more calls are coming in as those are being restored due to electrocution and busted pipes. The Team is doing great and are very happy to be there for relief.
September 3, 2017
Time: 2:00 PM
Update: After speaking with Team Leader McBroom today it has been established that at the request of the PSAP Supervisor, the Team is happy to be staying for a full 14-day deployment. Team Leader McBroom advised that some of their dispatchers have lost everything and are finally getting a chance to leave the PSAP and tend to family matters. The PSAP did sustain water damage through the ceiling and the floor. There is still some water throughout the floor of the building as well. They did not move to a different facility. The electricity in the city is only about 20% restored, and only about 10% of the water has been restored. However, the water is under a boiling effect. Cell phone service is very spotty.
September 4, 2017
Time: 8:00 PM
Update: The entire city lost electricity and water again today and cell phone service. Team Leader McBroom could not call with an update until much later than usual because they also lost land line phone service for a little while. Team Leader McBroom advised they had a very busy day due to all of the city services going out again. The Team is still very eager to work and help in any that they can.
September 5, 2017
Time: 2:00 PM
Update: Team Leader McBroom advised that she did not have a lot to report today. Things are steady around the PSAP. The water was completely shut off this morning, and the electricity repairs are coming along slowly.
September 6, 2017
Time: 3:30 PM
Update: Team Leader McBroom adjusted her schedule a little today so that a resident Telecommunicator could have some much needed time away. McBroom advised that about half of the city has electricity and a little over half has running water; they are still in a boiling effect. The Team is still doing good. They are in good spirits and good health.
September 7, 2017
Time: 2:00 PM
Update: Team Leader McBroom advised there is nothing new to report. There are no changes for the city or the PSAP. The entire Team is still doing well and in good spirits.
September 8, 2017
Time: 5:00 PM
Update: Team Leader McBroom advised that things are slowly coming back together in the community. There has been a lot of aerial, and ground, spraying for mosquitoes, and there is finally a difference. The water is 100% restored, and the electricity is close to 50% restored. The Team is doing great and working so well together.
September 9, 2017
Time: 3:00 PM
Update: Team Leader McBroom advised that the call volume was a little greater today than it has been. A water main break busted and disconnected what little part of the city had water. Team Leader McBroom was in great spirits when I spoke to her today; I could hear her continued desire to help the PSAP and community.
September 10, 2017
Time: 6:00 PM
Update: Team Leader McBroom advised that there is nothing new to report. The city is starting to get back to some normalcy, and the Team is doing great. Dispatch Supervisor John does not think another Team will be needed however he is going to check with the Captain tomorrow for confirmation.
September 11, 2017
Time: 11:30 AM
Update: Team Leader McBroom advised the Team is being released Wednesday evening after their shift. They will not need another relief Team. The city continues to grow and get better every day.
September 12, 2017
Time: 2:30 PM
Update: Team Leader McBroom advised that all is going well with the Team and the PSAP. Their last shift will be tomorrow, ending at 6:00 PM. This Team has been in place for 14 days, and they were happy to be there. McBroom advised that the PSAP has come a long way since the Team first arrived and she feels confident in them not needing additional assistance.
September 13, 2017
Time: 6:00 PM
Update: The Aransas Pass Team worked their final shift this afternoon, they headed home around 6:30 PM. The Team and Team Leader felt confident in their departure and stated that the PSAP and city had come a long way since they first arrived two weeks ago.