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  • Name of PSAP
  • 24/7/365 phone contact person
  • 24/7/365 fax number for PSAP
  • Service level/type of PSAP (Fire, EMS, PD, combined or separate)
  • Levels of personal certifications
  • Type of equipment used by center (CAD, Phone, Radio, etc.)
  • Maximum number of communicators who may be able to respond at one time (estimate only)
  • Availability of specialized ‘mobile’ resources that could be deployed