National Joint TERT Initiative  

Issue: 26

December 2014

In This Issue of NJTI

NJTI Panels

TERT Panels in conferences  

Reserve TERT Accessories



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Reservation Calendar


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Mission Statement

TERT Documents




Motivational Corner


The Success of Teamwork


Coming together is the beginning.

Keeping together is progress.

Working together is success.


~Henry Ford~



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Work Group


Quick Links


Message from the Editor

Thank you for reading this issue of the NJTI Newsletter. Please feel free to contact me with any comments or suggestions.




Cristina Cabrera

North Central Texas Council of Governments

616 Six Flags Drive, Centerpoint Three, Arlington, TX 76011

817-695-9155 ext: 7155


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2015 NJTI-TERT Goals


In September, NJTI-TERT Co-Chairs reviewed our strengths and weaknesses, successes and lessons learned and began the process of identifying 2015 goals.  NJTI-TERT Board members have approved the following goals:


  • Leverage NJTI Board and Committee Member relationships with individuals in non-participating state to open dialogue and generate interest in the initiative; reach out to APCO and NENA chapters in those states to help move the process along; find a single/multiple champion(s) for the cause (in that state) to help “fan the flame” of participation and keep the initiative top of mind — make tangible progress in five states in one year (this is a multi-year endeavor).


  • Form a ‘TURNING YOUR STATE BLUE’ national workgroup, made up of individuals who’ve single handedly or collectively assisted in making their state NJTI active. The individuals will be tasked with drafting a plan to help ‘in development’ states become ‘deployable’. Individuals who’ve had difficulty with any of the nine steps of the Deployable Status Checklist will be able to come to this workgroup for assistance and guidance. While all of the steps in the checklist will be considered by the workgroup, the emphasis will be on Point 3 (MOU/MOA creation), as historically this step has proved to be the stall point for man ‘in deployment’ states.


  • Continue to develop, improve, and expand upon the use of existing social media applications to cost effectively spread the word about the initiative. Increase Facebook ‘LIKES’ by 15%. Increase Twitter followers by 10%. Research, investigate, and exploit new social media options to market to audiences not yet  reached.


  • Investigate the use of webinars as a new nationwide NJTI information sharing tool. Webinars offer a low cost/no cost solution to Workgroup and Committee Chairs, making it easier to convey a message and encourage group participation. This medium will also be used to interact with and educate interested individuals in states not currently involved with the initiative.


  • Promote the use of TERT resources in a Tactical Dispatch setting; those with TERT ready forces need to understand the added value these key personnel bring to the table, beyond responding to incidents of a man-made or natural origin. How are agencies across the country using their TERT personnel locally? Take the best practices of these groups and encourage consistent cross training of personnel. Extended and multiple operational period incident occur far more often than large scale disasters. Plan, train, and critique often.


NJTI-TERT members have hit the ground running and volunteered to participate and chair each of the five goals:


  • Reaching out to Non-Participating States Workgroup:

  Jonathan Jones – Georgia

  Ton Andross – New Hampshire

  Lisa Fulton, ENP – Tennessee

  Michaela Isch – Kansas



  Lisa Fulton, ENP – Tennessee

  Michaela Isch – Kansas

  Kevin Antonelli – Massachusetts

  Cory Ahrens – Washington

  Cozett Davis – Colorado


  • Social Media Development Workgroup:

  Jonathan Jones – Georgia

  Brian Tegtmeyer, ENP – Illinois

  Brianna Fields, RPL – Arkansas

  Joseph DeMars – New York

  Lisa Fulton, ENP – Tennessee


  • Webinars for Information Sharing and Training:

  Jonathan Jones – Georgia

  Barb Matson – Washington

  Kurt Hardin – Washington

  Linda Davis – Georgia

  Michaela Isch – Kansas

  Brianna Fields, RPL – Arkansas


  • TERT in the Tactical Dispatch Setting

  Jim Tanner – Tennessee

  Brian Tegtmeyer, ENP – Illinois

  Christine Burke Massengale – Tennessee

  Stephen Martini, ENP – Tennessee

  Jeff Carney, ENP – Tennessee

  Joseph DeMars – New York

  Barb Matson – Washington

  Lisa Fulton, ENP – Tennessee

  Michaela Isch – Kansas


As you can see we have a wonderful group of volunteers to spearhead 2015 goals.  If you would like to volunteer for a workgroup please email NJTI-TERT Co- Chair Jeremy DeMar at


Request for Testimonials


Have you participated in a TERT Deployment? Send a brief Testimonial, to be featured in one of the monthly newsletters to 


What’s Happening in Your State?  




TN State TERT coordinator and NJTI Board Member, Lisa Fulton was invited to speak at the West Virginia APCO 7th Annual Conference in October. Lisa gave two presentations on the basics of the TERT program and how WV can get their program up and running. Attendees including front line telecommunicators, supervisors, managers and directors asked several questions and showed great interest. 








A highlight 4th Quarter training that took place on November 18th and 20th , 2014 for the Minnesota Metro Region Communications Response Taskforce (CRTF) that serves as Minnesota TERT. During this training, the training and exercising was hosted by the Ramsey County (MN) ECC and specifically covered the deployment of personnel to assist at a different PSAP. Since the CRTF is comprised of personnel from different disciplines (Law, Fire, EMS, Emergency Management, Technical), including trained incident dispatchers, COML’s and COMT’s, we placed them in non-traditional positions that might occur when deployed as a team. The photos show Ramsey County staff giving training on call-taking, and subsequent exercising of law enforcement call-taking with traditional law enforcement dispatchers acting as 9-1-1 call takers.






Upcoming Training





5 Minute Training





Factors that Create a Dynamic and Difficult Working Environment


Two separate factors create a dynamic and difficult working environment in disaster areas:

  • Changes in equipment
  • Procedures and continual change

The operating environment in a disaster area will often be considerably different than what a Telecommunicator is generally accustomed. Equipment, software, and facilities will be different.

As time passes, services will be restored and the operating conditions may change for the better or worse. Priorities, command structures, and the routing of citizen calls for services may change daily.


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